GeneralSystem Suite

GeneralSystem Suite is eBaoTech’s complete software solution for non-life (property & casualty) insurance carriers. It supports all mainstream general (property & casualty) insurance products including:

  • Personal Insurance: motor, personal accident, travel, home and more
  • Commercial Insurance: property, casualty, marine, engineering, bond and more
  • Package Products: combined coverage to cover all the risks of a person/family, or a small-medium enterprise
System Overview

eBaoTech GeneralSystem Overview

eBaoTech GeneralSystem Overview

Benefits at a Glance

Setting up your general (property & casualty) insurance business on eBaoTech’s GeneralSystem Suite brings a number of key advantages such as:

  • Faster time-to-market thanks to advanced configuration and integration capabilities that allow product ratings and rules to be quickly adjusted
  • Improved sales productivity through powerful channel support functions that enable channels to quote and bind quickly
  • Reduced operational costs with highly-automated straight-through processing
  • Easier global business expansion through built-in internationalization features
  • Lower total cost of ownership (TCO) with easier software implementation and maintenance
User Interface at a Glance

GeneralSystem Underwriter’s Homepage

SalesPlatform for General B2C Homepage


eBaoTech GeneralSystem Suite consists of the following functional components: Policy Administration, Claims, Product Factory, Underwriting, Channel Management, Finance, Reinsurance

eBaoTech GeneralSystem Suite consists of the following functional components: Policy Administration, Claims, Product Factory, Underwriting, Channel Management, Finance, Reinsurance

Policy Administration

eBaoTech® Policy Administration module for general insurance is a comprehensive platform that manages the policy lifecycle after a quote is bound. It includes new business fulfillment, customer services and endorsements, and renewals.


eBaoTech® Claims module provides comprehensive claim processes for all kinds of products with powerful functions, including claim first notice of loss, appraisal, reserve, field investigation, special investigation, calculation, settlement, and recovery.

Product Factory

eBaoTech® Product Factory for general insurance is an excellent general insurance product management tool which enables insurance companies to launch products quickly and easily, shortening the time to market.


eBaoTech® Underwriting for general insurance helps the underwriters evaluate risk exposure, and drive for maximum underwriting profit. Based on Rule Management system, it provides automatic underwriting check for quote, endorsement and renewal.

Channel Management

eBaoTech® Channel Management for general insurance supports the management of all sales channels, including individual sales channel, company sales channel, staff sales and point of sales.


eBaoTech® Finance (Bill, Collection & Payment) for general insurance manages real-time generated financial records, handles all counter settlements, and supports flexible bank transfer and general ledger (GL) posting processes.


eBaoTech® Reinsurance provides the functionality to manage both outward and inward reinsurance businesses, including treaty and facultative. It automatically checks the risk, not only by policy, but also by risk unit.

All eBaoTech software products are based on N-tiered Java EE technology and Service-Oriented Architecture with modular components and rules-based automatic processing. Insurance products and process workflows can be configured through a graphical user interface, which is also configurable by the client using a visual editor.

eBaoTech Product Architecture Diagram

eBaoTech GeneralSystem and its components are designed using the principles of Service Oriented Architecture to allow for easier integration with other applications.

eBaoTech product architecture eBaoTech product architecture
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